Terms of service
Terms & Conditions
Welcome to ThunderStorm Snacks!
By accessing our website or purchasing products from ThunderStorm Snacks, you agree to the following Terms & Conditions.
Products
We do our best to accurately display and describe our products, including flavours, sizes, ingredients, packaging, and photographs.
Because many of our products are produced and packaged in small batches, minor variations in appearance, colour, coating, texture, or packaging may occur.
Product Availability
All products are subject to availability. We reserve the right to discontinue products, change flavours, packaging, sizes, pricing, promotions, or product availability at any time.
If we are unable to fulfill an item you have purchased, we will contact you and provide an appropriate resolution.
Pricing
Prices are displayed in Canadian dollars unless otherwise indicated.
Applicable taxes, shipping charges, and other fees will be calculated or disclosed during checkout where applicable.
We reserve the right to correct pricing, typographical, or product information errors.
Orders
We reserve the right to refuse or cancel an order where reasonably necessary, including situations involving suspected fraud, incorrect pricing, product availability, payment issues, or errors in product information.
If payment has already been collected for an order we are unable to fulfill, an appropriate refund will be issued.
Food Allergies & Ingredients
Customers are responsible for reviewing available ingredient and allergen information before consuming our products.
Our products may be produced, prepared, packaged, or stored in facilities where common allergens are present.
If you or the intended recipient has a food allergy or dietary restriction, please review the product information carefully and contact us with any questions before purchasing or consuming the product.
Returns & Refunds
Due to food safety and health considerations, food products cannot generally be returned or exchanged after leaving our facility or being shipped.
If a product arrives damaged, incorrect, or there is a quality concern, please contact us so we can review the situation.
Please refer to our Refund & Return Policy for additional information.
Shipping
Customers are responsible for providing accurate shipping and contact information.
Shipping and delivery estimates are not guaranteed. ThunderStorm Snacks is not responsible for delays caused by shipping carriers, weather, transportation disruptions, or other circumstances reasonably outside our control.
Please refer to our Shipping Policy for additional information.
Website Content
Unless otherwise indicated, the ThunderStorm Snacks name, branding, graphics, photographs, written content, product names, and other original website materials belong to ThunderStorm Snacks or are used with permission.
They may not be reproduced or used for commercial purposes without authorization.
Limitation of Liability
To the extent permitted by applicable law, ThunderStorm Snacks will not be liable for indirect or consequential losses arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or remedies that cannot legally be excluded under applicable consumer protection laws.
Changes to These Terms
We may update these Terms & Conditions periodically. The version published on our website will be the current version.
Governing Law
These Terms & Conditions are governed by the applicable laws of the Province of Ontario and the federal laws of Canada applicable therein.
Contact Us
If you have questions about these Terms & Conditions, please contact ThunderStorm Snacks using the contact information provided on our website.
ThunderStorm Snacks
Waterloo, Ontario, Canada
The Best Popcorn on Earth!